Please note any treatments or experiences included within your package can be booked any time between your arrival and departure times, all are confirmed upon arrival.
All Spa day guests will be given an arrival time which will be confirmed on booking, we would politely ask that you arrive at your scheduled time to ensure we can offer you the very best welcome possible.
In the instance you arrive late, this may impact your treatment and/or experience timings.
Our Spa Day experiences are available to guests aged 18 years and above.
Treatments are limited for under 18 years and must be accompanied by an adult over the age of 18 years.
Please note Aqua Aerobics classes are held in the main pool three mornings a week.
Childern of members and hotel guests do have access to the 25-meter pool from 7am to 10am & 4pm to 6pm.
If you would like to book on to this class you can do this via Spa Reception.
Beverages are available at Poolside, these orders can be placed at our Poolside bar via card payment only.
Please note we do not serve alcohol on Poolside Friday to Sunday.
Cancellation Policy
Bookings made online or via our reservation team, will require full pre-payment.
Bookings cancelled after 24 hours will receive a 50% refund.
50% refund will be offered if notice of 48 hours or more is given, packages can be
moved to an alternative date if 3 weeks or more notices is given.
If the cancellation notice takes place within 48 hours, no refund will be given.